无忧,PPT,整理发布,无忧,PPT,整理发布,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,无忧,PPT,整理发布,无忧,PPT,整理发布,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,无忧,PPT,整理发布,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,无忧,PPT,整理发布,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,无忧,PPT,整理发布,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Unit 5,Travel and Visits,Make the Most of Business Trips,Business trips are a vital part of business life.Smart planning can help you make the most of your travel time.,The first step in planning a business trip is to make sure that the trip is necessary.The following are possible alternatives to traveling.,I.Use a different means of communication.You may be able to handle the same issue on the phone,through email or by a videoconference.,II.Delegate the assignment.Send someone else to represent you.This can be a valuable learning,experience for junior associates to develop greater levels of maturity and expertise.,III.Wait.Be certain that you have a complete grasp of the situation before you rush off.If it isnt urgent or if an important decision-maker wouldnt be able to attend,schedule the trip for a more convenient time.,IV.Ask them to come to you.Try inviting the other party to come to visit you.Youll save time and be better-prepared.If the trip is necessary,it can still enhance rather than detract from your productivity.,If you really need to go on a business trip,consider the following to plan an efficient trip:,i)Delegate the arrangements.Have someone whos knowledgeable,such as an office assistant,travel agent,or company travel coordinator,do the legwork for you.Confirm your appointments before you have your flights booked,and avoid the schedule that would have you arrive or depart around rush hour.,ii)Maximize your itinerary.Group appointments together,and find out who else is in the area that you can visit at the same time.Plan activities to keep you productive during layovers,such as reading,making phone calls,or conducting appointments.,iii)Be informed.Make a detailed appointment schedule with everything youll need to know,including the date,time and location of each appointment and the directions to get there.,Also list the name,address,phone number and email address of each business contact.Try to get a home phone number or a cell phone number in case you need to make contract after business hours about a change or a cell phone number in plans.,iv)Be prepared.Make a checklist of business and personal items youll need.Dont forget to consider the climate and weather.Business items may include files,writing materials,laptop,calculator,dictating machine and batteries.,v)Copy your schedule.Keep a copy of your itinerary with flight numbers and departure and arrival times.Make sure it includes ground transportation information and the address,phone number,of you hotel.Give copies of your itinerary to your family and coworkers as well.,B,usiness Etiquette,Business etiquette is in essence about building relationships with people.In the business world,it is people that influence your success or failure.Etiquette,and in particular business etiquette,is simply a means of maximizing your business potential.,Business etiquette revolves around two things:Firstly,thoughtful consideration of the interests and feelings of others;secondly,minimizing misunderstandings.Both are dependent upon self-conduct.Business etiquette polishes this conduct.,Business etiquette varies from region to region and country to country.For an international businessperson,focusing too much on international business etiquette would leave no time for business.,However,there are some key pillars upon which good business etiquette is built.,Behavior,Your manners and attitude will speak volumes about you.They will point to your inner character.If you come across selfish,undisciplined or uncouth,your relationship is unlikely to prosper.Appropriate business etiquette promotes positive traits.,Character,Your character refers to what you as an individual bring to the business table.Proper business etiquette allows you to exhibit your positive qualities.For example,knowing when to be passionate and not emotional or self-confident without being arrogant.,just through learning others business etiquette,you could demonstrate an open-mindedness which will earn you respect.,Sensitivity and consideration,Sensitivity and consideration underline all good business etiquette.Being prepared foreign ways and methods and responding thoughtfully are achieved through experience and business etiquette know-how.By avoiding misunderstandings and misinterpretations through business etiquette,you lay foundations for a strong business relationship.,Appearance,Dressing appropriately,standing and sitting in the right place at the right time,having proper posture and eye contact are all elements in making a good impression.,Part I Warm-up,1.Brainstorm.What topics would you choose to talk about with someone you have just met during a bus