Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,*,Active(Empathic)Listening,Centralia College Leadership Development Program,The Essence of Empathic Listening:,“Seek first to understand,then be understood.St Francis of Assisi,How do we“listen?,We prepare for our next opportunity to talk,How do we“listen?,We prepare for our next opportunity to talk;,We listen defensively(to counter-punch),How do we“listen?,We prepare for our next opportunity to talk;,We listen defensively(to counter-punch);,We try to,immediately,solve the problem,How do we“listen?,We prepare for our next opportunity to talk;,We listen defensively(to counter-punch);,We try to,immediately,solve the problem;,We listen autobiographically,How do we“listen?,We prepare for our next opportunity to talk;,We listen defensively(to counter-punch);,We try to,immediately,solve the problem;,We listen autobiographically;,We probe,evaluate,and advise to get a quick result or to meet our own agenda,How do we“listen?,We prepare for our next opportunity to talk;,We listen defensively(to counter-punch);,We try to immediately solve the problem;,We listen autobiographically;,We probe,evaluate,and advise to get a quick result or to meet our own agenda;,We listen to issues but not for“interests.,Have you ever heard?,“When I was a kid,I got good grades,held a job and played sports.,When I was a kid,I never.,“When I was your age,I never,The Better Way:Active(Empathic)Listening,Listen Intently(“Im here),Empathy with the Speaker(“I understand),Summarize Frequently(feelings and content),The Better Way:Active(Empathic)Listening,Listen Intently(“Im here),Empathy with the Speaker(“I understand),Summarize Frequently(feelings and content),When people really open up,they often will solve their own problems.,