单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,2010/06/23,Lijia,ISO/TS16949,(,2009,)INTRODUCTION,1,History of ISO 9000/QS 9000/TS 16949:2009,ISO 9000 Standard,In 1988,ISO(,I,nternational,O,rganization for,S,tandardization)adopted the BS 5750 (UK Standard)without changes and published it globally under the name ISO 9000.,In 1994,the ISO revised the ISO 9000 standard and published it globally for all businesses,regardless of industry.,QS9000 Standard,This is a quality standard developed by a joint effort of the Big Three automakers,General Motors,Chrysler and Ford,.It was introduced to the industry,in 1994,2,History of ISO 9000/QS 9000/TS 16949:2009,ISO/TS 16949 Standard,ISO/TS 16949:1999(1,st,Edition),published by International Automotive Task Force(IATF)in 1999.This system included the requirements of ISO 9001:1994 and input from the four established automotive standards:,QS-9000,VDA6.1(Germany),EAQF(France)and AVSQ(Italy).,ISO/TS 16949:2002,(2,nd,Edition Quality management systems release on 2002),This system included the requirements of ISO 9001:2000 for automotive production and relevant service part organizations includes ISO 9001:2000,and the supplier quality system requirements of the automakers of,US,Germany,Italy,France,Japan,Korea and Malaysia,and globally accepted,Now the newest version is,ISO/TS 16949:2009,3,WHY WE HAVE TO GO FOR ISO/TS16949?,JOINT LETTER FROM DAIMLER CHRYSLER,GM,FORD:,The agreement between,QS 9000,and ISO,GENEVA,To include ISO 9000:1994 text in QS 9000,3,rd,edition standards and document expires on,14,th,December 2006.,Beyond this date ISO/TS 16949:2002 will replace QS 9000,The supplier currently registered to QS 9000;it is strongly urged that the registered sites upgrade to ISO/TS 16949:2002 at the expiration of their current QS 9000 certification and not later than 14,th,December 2006,or earlier based on individual OEM customer requirements.,Daimler Chrysler announcement:,Effective,July 1,2004,DAIMLER CHRYSLER will require registration to ISO/TS 16949:2002.,So all OEM manufactures globally go for ISO/TS 16949:2002 registration,.,4,The International Organization for Standardization(ISO)of Geneva,Switzerland,in 1947/2/23,develops standards applicable to any type of business.,“Write what we do,Do what we write,Prove to me”,ISO,(International Organization for Standardization),5,1.Customer Focused Organization,2.Leadership,3.Involvement of people,4.Process Orientation,5.System approach to Management,6.Continual improvement,7.Factual approach to decision making,8.Mutually beneficial supplier relationships,Quality Management System Principles:,6,Relation of ISO/TS16949 and ISO9001,This system included the requirements of ISO 9001:2008 for automotive production and relevant service part organizations includes ISO 9001:2008,and the supplier quality system requirements of the automakers of,US,Germany,Italy,France,Japan,Korea and Malaysia,and globally accepted,TS-16949 components,ISO,9001,Customer requirement,ISO,9001,Based on ISO9001:2008,Automotive requirement,7,Prepared by IATF and JAMA,Supported by ISO TC176 committee,Recognized by,France(EAQF 94)-Peugeot/Citroen,Renault automobiles,Germany(VDA 6.1)-BMW,AUDI,Bosch,GME/Opel,Mercedes Benz,Volkswagen,Italy (AVSQ)-Fiat,Magnete Marelli,USA (QS 9000)-Daimler Chrysler,Ford,General Motors,VW of America,ISO/TS 16949:2009,8,ISO/TS 16949:2009,9,1.Customer Requirement,2.Applicable Regulatory requirements,3.Enhance Customer satisfaction,4.Continual improvement of the system.,5.Assurance of conformity to the,requirements.,ISO/TS 16949 SCOPE,10,ISO/TS 16949 GOAL,1.Development of a Quality Management system in the supply chain that provides for:,-Continual improvements,-Defect prevention,-Reduction of variation&waste.,2.Coupled with applicable Customer specific requirements.,3.Identify QMS requirements for automotive production parts and repaired parts.,4.Avoid multiple certification.,11,1.Enhance Customer satisfaction,2.Analysis of Customer requirements.,3.Definition of the processes,4.Process control,5.Framework for continual improvement,6.Ability to provide consistent products&,services,ISO/TS 16949 RATIONALE,12,1.Reciprocal Global Recognition,2.Global Automotive Quality System content and,acceptance(Not limited to 3 European Standards,&QS 9000),3.Global Sourcing Advantages.,4.Emphasis on Process audits vs.documentation.,5.Improvement in oversight/control of certification,process,ISO/TS 16949 BENEFITS,13,SUPPLIER,SUPPLIER CHAIN GLOSSARY,ORGANIZATION,CUSTOMER,14,PROCESS,INPUT,OUTPUT,Resources,Machine,Manpower,CONTROL,Procedure,Specification,Training,Target,Material,Information,ISO/TS 16949:2009,Process Approach,15,Quality Management System Documentation Best in class approach,Level 4,Level 3,Level 1,Level 2,ISO Processes,Realization Processes,Business Processes,Description of QMS,Processes,Activities,Records,Quality Manual,Procedures,Instructions,Forms&checklists,ISO/TS 16949:2009,16,Continual Improvement of,the quality System,Management,responsibili