单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,#,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,#,Business,travel,Business,Travel,a.Make a phone call,b.Business travel,b.Business travel,国际航班,international flight,国内航班,domestic flight,航班号,flight number,往返机票,round-trip ticket,单程机票,one-way ticket,头等舱,first class,商务舱,business class,经济舱,economy class,b.Business travel,商务旅行,2.1 At the airport,Making enquiries,我想询问下周三到纽约的航班。,Id like to ask about the flights to New York on Wednesday.,每周从广州到洛杉矶有多少航班？,How many flights are there from Guangzhou to Los Angeles a week?,周末有早班,/,夜间,/,直达航班吗？,Have you got any morning/night/,a non-stop/direct,flights on Sunday?,需要飞行多久？,How long will the flight take,？,b.Business travel,商务旅行,2.1 At the airport,Making reservations,Id like to book a business class ticket to Paris.,Can I reserve a first class return ticket to New York for December 14,please?,Just a minute,please.Ill see if there are tickets available.um,yes,which flight do you want to order?,When does the first flight depart/leave?,When is the departure time/arrival time?,Is there a discount for a night flight?,What special terms are there for groups/company booking?,What discounts do you offer?,b.Business travel,商务旅行,2.1 At the airport,Useful expressions,you are not allowed to take dangerous articles aboard.,Welcome on board Flight 859 China Southern Airlines from Guangzhou to Chicago.,Whats your seat number,please?,Our plane is about to take off.Please fasten your seatbelt and put your seat in an upright position.,BA847 to Tokyo is boarding at GATE 4.,b.Business travel,商务旅行,Now your turn 情景模拟,SITUATION:,Mr.David and several other managers are going to attend the Shanghai APEC CEO Summit next month.Being a secretary,you are responsible for the planning of his trip.1.Calling the booking office to book an airline ticket.,2.Buying the ticket at the airport,入境大厅,arrival lobby,出境大厅,departure lobby,海关申报处,customs service area,免税商品,duty-free goods,应交税商品,dutiable goods,b.Business travel,商务旅行,商务签证,business visa,护照,Passport,签证,visa,入境记录卡,embarkation card,出境记录卡,disembarkation card,2.2 At the clearance,通关时,2.2 At the clearance,请出示一下护照，可以吗？,May I see your passport,please?,你要在美国逗留多长时间？,How long are you going to stay in America?,我会停留一个星期。,I will stay for one week.,你此行的目的是什么？,What is the purpose of your visit?,您有要申报的东西吗？,Do you have anything to declare?,我没有东西要申报。,I have nothing to declare.,b.Business travel,商务旅行,2.2 At the clearance,Anything to declare?/Do you have anything dutiable?,没有，我来这里是观光的。,No,Im here for sightseeing.,您携带任何酒类或香烟吗？,Yes,I have two bottles of whisky.,您必须为这项物品缴费税金。,You have to pay duty on this.,请填写申报卡并且交给出口处的官员。,Please give this declaration card and give it to the officer at the exit.,b.Business travel,商务旅行,Now your turn 情景模拟,SITUATION:,Mr.David has landed on New York.He is in the arrival lobby waiting for the regular customs check.He was asked a few simple questions and has nothing to declare.,Passport check,Occupation,Duration of visit,Purpose of visit,Dutiable articles,2.3 At the hotel,b.Business travel,商务旅行,登记入住,check-in,退房时间,check-out time,客房服务,room service,前台,front desk,电话叫醒服务,wake-up call,Good afternoon,what can I do for you?/May I help you?,我想订一间单人间,/,双人间,/,套房,要两个晚上。,Id like to order a single room/a double room/a suite for two nights.,Yes,sir.A double room for two nights.right?,是的。请问房价多少？,Yes.What is the rate please?/Whats the room charge per night?/How much does it cost?,45,美元一晚。如果您住四天，可以享受九折优惠。,$45 per night,but you can enjoy a 10%discount for a four-night stay.,b.Business travel,商务旅行,2.3 At the hotel,Good afternoon,what can I do for you?/May I help you?,我想订一间单人间,/,双人间,/,套房,要两个晚上。,Id like to order a single room/a double room/a suite for two nights.,Yes,sir.A double room for two nights.right?,是的。请问房价多少？,Yes.What is the rate please?/Whats the room charge per night?/How much does it cost?,45,美元一晚。如果您住四天，可以享受九折优惠。,$45 per night,but you can enjoy a 10%discount for a four-night stay.,b.Business travel,商务旅行,2.3 At the hotel,我住两个晚上。房费包括早餐吗？,I would stay here for two nights.Is breakfast included?,yes,and the leisure facilities.,Ok.,房费一共,$90,押金,$50,一共,$140,押金退房时返还。您是现金还是刷卡？,You have to pay$90 for the room and$50 for the deposit,thats$140 in total.Well refund the deposit when you check out.Cash or card?,Cash.Here youre.,Thank you.Could I have a look at your passport please?,I wish you a pleasant stay here.,b.Business travel,商务旅行,2.3 At the hotel,我要早上,8:00,的电话叫醒服务。,I wonder if you have the morning call service.,I would like to have a wake-up call at 8:00 in the morning.,退房时间在几点？,When is check-out time?,b.Business travel,商务旅行,2.3 At the hotel,Now your turn 情景模拟,SITUATION:,Mr.David arrives at a hotel.He is trying to book a double-bed room for a two-night stay.,1.asking the price,2.pay for the room,3.wake-up service,我想要两张床的双人房。,Id like a room for two with separate beds.,我想在,303,房加一张床。,Id like an extra bed for room 303.,您能帮我调下空调吗？太热了。,Could you please help me adjust the air conditioning?Its too hot here.,请问我的房间可以拨打国际长途吗？,Could I make internatio