Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,8-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,-Fifth level,Copyright 2015 Pearson Education,Inc.,1-,*,Copyright 2015 Pearson Education,Inc.,8-,1,Chapter,8,Managing Change and Innovation,Learning Outcomes,Define,organizational change and compare and contrast views on the change process.,Explain,how to manage resistance to change.,Describe,what managers need to know about employee stress.,Discuss,techniques for stimulating innovation.,Copyright 2015 Pearson Education,Inc.,8-,2,Copyright 2015 Pearson Education,Inc.,8-,3,8.1,Define organizational change and compare and contrast views on the change process.,What is Organizational Change?,Copyright 2015 Pearson Education,Inc.,8-,4,External Factors,Marketplace,Government laws and regulations,Technology,Labor markets,Economic changes,Copyright 2015 Pearson Education,Inc.,8-,5,Internal Factors,Strategy,Composition of workforce,Employee attitudes,Copyright 2015 Pearson Education,Inc.,8-,6,Initiating Change,Organizational changes need a,catalyst,.,Copyright 2015 Pearson Education,Inc.,8-,7,Two Different Approaches,“Calm waters”metaphor,“White-water rapids”metaphor,8-,8,Copyright 2015 Pearson Education,Inc.,Calm Waters Change,Copyright 2015 Pearson Education,Inc.,8-,9,White-Water Rapids Change,Copyright 2015 Pearson Education,Inc.,8-,10,Leading a company in change,in an industry in change.,Implementing Change,Organization development(OD):,Efforts that assist organizational members with a planned change by focusing on their attitudes and values.,Copyright 2015 Pearson Education,Inc.,8-,11,Organization Development Efforts,Survey feedback,Process consultation,Team-building,Intergroup development,8-,12,Copyright 2015 Pearson Education,Inc.,Copyright 2015 Pearson Education,Inc.,8-,13,8.2,Explain how to manage resistance to change.,Resistance to Change,Uncertainty,Habit,Concern over personal loss,Belief change is not in organizations best interests,Copyright 2015 Pearson Education,Inc.,8-,14,Reducing Resistance to Change,8-,15,Copyright 2015 Pearson Education,Inc.,Copyright 2015 Pearson Education,Inc.,8-,16,8.3,Describe what managers need to know about employee stress.,Employee Reactions to Change,8-,17,Copyright 2015 Pearson Education,Inc.,Change,often,creates stress,for employees!,Change Often Creates Stress for Employees,8-,18,Copyright 2015 Pearson Education,Inc.,Symptoms of Stress,8-,19,Copyright 2015 Pearson Education,Inc.,Causes of Stress:Job Related,Task demands,Role demands,Interpersonal demands,Organization structure,Organizational leadership,Copyright 2015 Pearson Education,Inc.,8-,20,Causes of Stress:Personal,Family and personal issues,Personality type,Copyright 2015 Pearson Education,Inc.,8-,21,Reducing Stress,Copyright 2015 Pearson Education,Inc.,8-,22,Copyright 2015 Pearson Education,Inc.,8-,23,8.4,Discuss techniques for stimulating innovation.,Creativity and Innovation,Copyright 2015 Pearson Education,Inc.,8-,24,Creativity:,The ability to produce novel and useful ideas.,Innovation:,The process of taking a creative idea and turning it into a useful product,service,or method of operation.,Innovation Process,Copyright 2015 Pearson Education,Inc.,8-,25,Perception,Incubation,Inspiration