1,1996 Arthur Andersen,Andersen Worldwide,SC.All rights reserved.,Cross Reference,to the Consulting,Process Framework,Benchmarking,BENCHMARKINGPROJECTAPPROACH,Project,Planning,and,Organization,Understand,Your Own,Process,Select,and Recruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Current and,Future,Performance,Gaps,Adapt and,Incorporate,Best Practices,Measure,and,Recalibrate,BuildRelationships,Enable Change,LearnandShare,Manage theProcess,Project,Planning,and,Organization,Understand,YourOwn,Process,Select,and Recruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Current and,Future,Performance,Gaps,Adaptand,Incorporate,BestPractices,Measure,and,Recalibrate,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,Assess SystemicNeeds,Determine,Whatto,Benchmark,Organize,Steering,Committee,Assess,Organizational,Receptiveness,For Change,Design,Benchmarking,Analysis,Framework,Organize,The Project,Create,Communication,Plan,Quality,Assurance,Conduct,Background,Research,PHASE1,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,Assess SystemicNeeds,Project,Planning,and,Organization,Understand,YourOwn,Process,Select,and Recruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Current and,Future,Performance,Gaps,Adaptand,Incorporate,BestPractices,Measure,and,Recalibrate,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,Assess SystemicNeeds,Determine,Whatto,Benchmark,Organize,Steering,Committee,Assess,Organizational,Receptiveness,For Change,Design,Benchmarking,Analysis,Framework,Organize,TheProject,Create,Communication,Plan,Quality,Assurance,Conduct,Background,Research,PHASE1,MeasureSuccess,RealizeChange,DevelopSystemicPerformanceMeasures,Test&RefineSolutions,Design&DevelopAlternativeSolutions,PerformTargetedAnalysis,AssessSystemic Needs,Analyse Current,Processes,Determine and,Collect Key,Performance,Indicators,Determine,Processes,Problems,PHASE 2,MeasureSuccess,RealizeChange,DevelopSystemic PerformanceMeasures,Test&RefineSolutions,Design&Develop AlternativeSolutions,PerformTargeted Analysis,AssessSystemic Needs,Establish,Criteria For,Selection,Identify,Potential,Companies,Evaluate,The Potential,Companies,RecruitThe,Benchmarking,Partner(s),PHASE 3,MeasureSuccess,RealizeChange,DevelopSystemic PerformanceMeasures,Test&RefineSolutions,Design&Develop AlternativeSolutions,PerformTargeted Analysis,AssessSystemic Needs,Select,Collection,Method,Design,Questionnaire/,Agenda,Prepare,Recipient,Prepare,For Field,Visit,Conduct,Field,Visits,PHASE 4,MeasureSuccess,RealizeChange,DevelopSystemic PerformanceMeasures,Test&RefineSolutions,Design&Develop AlternativeSolutions,PerformTargeted Analysis,AssessSystemic Needs,Project,Planning,and,Organization,Understand,Your Own,Process,Select,and Recruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Currentand,Future,Performance,Gaps,Adapt and,Incorporate,Best Practices,Measure,and,Recalibrate,MeasureSuccess,RealizeChange,DevelopSystemic PerformanceMeasures,Test&RefineSolutions,Design&Develop AlternativeSolutions,PerformTargeted Analysis,AssessSystemic Needs,Develop,Implementation,Plan,Develop,Training,Programs,Implement,Plan and,MonitorResults,Complete,Management,Review,Analyse,Comparative,Performance and,Processes,Develop,Conclusions and,Communicate,PHASE 5,PHASE 6,MeasureSuccess,RealizeChange,DevelopSystemic PerformanceMeasures,Test&RefineSolutions,Design&DevelopAlternativeSolutions,PerformTargetedAnalysis,AssessSystemicNeeds,Project,Planning,and,Organization,Understand,YourOwn,Process,Select,andRecruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Currentand,Future,Performance,Gaps,Adapt and,Incorporate,Best Practices,Measure,and,Recalibrate,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,AssessSystemic Needs,Develop,Implementation,Plan,Develop,Training,Programs,Implement,Plan and,Monitor Results,Complete,Management,Review,Analyse,Comparative,Performance and,Processes,Develop,Conclusions and,Communicate,PHASE5,PHASE6,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,Assess SystemicNeeds,Project,Planning,and,Organization,Understand,YourOwn,Process,Select,and Recruit,Benchmarking,Partners,Collect,Field,Data,Analyse,Current and,Future,Performance,Gaps,Adaptand,Incorporate,BestPractices,Measure,and,Recalibrate,Measure Success,Realize Change,Develop Systemic Performance Measures,Test&Refine Solutions,Design&Develop Alternative Solutions,Perform Targeted Analysis,Assess SystemicNeeds,Develop,Implementation,Plan,Develop,Training,Programs,Implement,Planand,Monitor Results,Comple